Terms of service
OVERVIEW
Welcome to Aurelia & Rose Charleston! The terms “we,” “us,” and “our” refer to Aurelia & Rose Charleston. Aurelia & Rose Charleston operates this store and website—including the information, content, features, tools, products, and services—to provide you, the customer, with a suitable shopping experience (the “Services”). Aurelia & Rose Charleston is supported by Shopify, which enables us to provide the Services.
The terms and conditions below, together with any notices incorporated herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [https://www.aureliaandrosecharleston.com/pages/privacy-policy]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS & ACCOUNT
By accepting these Terms of Service, you represent that you are of legal age in your state, province, or country of residence, and that you have given us consent to allow any minors under your responsibility to use the Services on devices you own, purchased, or manage.
To use the Services—including browsing our online store or purchasing products and services—you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our store is accurate, current, and complete and that you have all rights necessary to provide such information.
You are responsible for activity on your account and for safeguarding your account credentials. You must not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We strive to present our products and services accurately in our online store. However, colors and the appearance of products may vary depending on the device you use and its settings or configuration.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be identical to what is described or shown in our online store.
All product descriptions are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of products offered to any person, geographic area, or jurisdiction from time to time.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Aurelia & Rose Charleston reserves the right to accept or reject your order at its discretion for any reason. Your order is not confirmed until Aurelia & Rose Charleston confirms acceptance. Before accepting an order, we must receive and process payment. Please review your order carefully before submitting, as Aurelia & Rose Charleston may be unable to accommodate cancellation requests once an order has been accepted. If an order is rejected, modified, or canceled, we will notify you using the email, billing address, and/or phone number you provided at checkout.
Your purchases are eligible for return or exchange only in accordance with our Refund Policy [https://www.aureliaandrosecharleston.com/pages/refund-policy].
You represent and warrant that you are purchasing for personal or household use and not for resale or export.
SECTION 4 – PRICES & BILLING
Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time you submit your order and will be listed in your order confirmation email. Unless otherwise specified, listed prices do not include taxes or customs duties, or shipping, handling, and import fees.
Prices listed in our online store may differ from prices offered in physical stores or other online stores operated by third parties. From time to time, we may offer promotions affecting pricing, which are subject to terms and conditions independent from these Terms. In case of conflict between a promotion’s terms and these Terms, the promotion’s terms will control.
For all purchases in our store, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card details you provide are truthful, accurate, and complete; (ii) you are authorized to use that credit card for purchases; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes.
SECTION 5 – SHIPPING & DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays attributable to shipping carriers, customs procedures, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services—including, without limitation, trademarks, branding, text, visuals, images, graphics, product reviews, video and audio content, as well as the design, selection, and arrangement thereof—are owned by Aurelia & Rose Charleston, its affiliates, or licensors, and are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any material related to the Services without our written consent. Except as expressly stated, nothing in these Terms grants or shall be construed as granting any license or other rights to you in or to the patents, trademarks, copyrights, or other intellectual property of Aurelia & Rose Charleston, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Aurelia & Rose Charleston.
The names, logos, product and service names, designs, and slogans of Aurelia & Rose Charleston are trademarks of Aurelia & Rose Charleston or its affiliates or licensors. You must not use such marks without our written authorization. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services that we do not monitor, control, or input.
You understand and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall be considered part of the Services and are subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not responsible for any issues or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please carefully review the policies and practices of those third parties and ensure you understand them before engaging in any transaction. Any complaints, claims, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE FOR MERCHANT: This section describes Shopify’s relationship with your store and must not be removed or modified.]
Aurelia & Rose Charleston is powered by Shopify, which enables us to provide the Services. However, sales and purchases you make in our Store are conducted directly with Aurelia & Rose Charleston. By using the Services, you understand and agree that Shopify is not responsible for any aspect of the sales between you and Aurelia & Rose Charleston, including any injuries, damages, or losses arising from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Aurelia & Rose Charleston.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, available here:
[https://www.aureliaandrosecharleston.com/pages/privacy-policy], and certain personal data may be subject to Shopify’s privacy policy, available on Shopify’s website. By using the Services, you confirm that you have read those privacy notices.
Because Shopify supports the Services, it collects and processes personal data related to your access to and use of the Services to provide and improve the Services for you. To provide and improve the Services, data you submit to the Services will be transmitted to and shared with Shopify and third parties that may reside in countries other than yours. Please see our Privacy Policy [https://www.aureliaandrosecharleston.com/pages/privacy-policy] for more information on how we, Shopify, and our partners use your personal data.
SECTION 11 – FEEDBACK
When you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback by any means for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, and to perform our obligations and exercise our rights as set out in these Terms of Service.
You further confirm and agree that: (i) you own the rights necessary for all Feedback; (ii) you have disclosed any rewards or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are not obligated to: (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
Although we are not obligated to do so, we may monitor, edit, or remove Feedback that, in our discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates intellectual property or these Terms of Service.
You confirm that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also confirm that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer viruses or other malware that could affect the operation of the Services or any linked website. You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be information related to or within the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You must not access or use the Services, directly or indirectly, to:
(a) engage in unlawful or malicious purposes;
(b) violate local, state, federal, or international laws;
(c) infringe on intellectual property rights;
(d) harass or harm others;
(e) submit false or misleading information;
(f) send spam or malicious code; or
(g) interfere with the security or functionality of the Services.
We reserve the right to suspend, disable, or terminate your account without notice if we believe you have violated any part of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or suspend your access to the Services (or any part thereof) at any time, at our discretion and without notice; you will remain liable for all amounts due up to and including the date of termination.
SECTION 15 – WARRANTY DISCLAIMER
All information and content provided through the Services is for informational purposes only. We do not guarantee the accuracy or completeness of this content. You use it at your own risk.
EXCEPT AS EXPRESSLY STATED BY Aurelia & Rose Charleston, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
SECTION 16 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Aurelia & Rose Charleston AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THE SERVICES OR PRODUCTS.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Aurelia & Rose Charleston, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or your use of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms and any related policies constitute the entire agreement between you and Aurelia & Rose Charleston and supersede any prior agreements or communications.
SECTION 20 – ASSIGNMENT
You may not assign or transfer these Terms without our consent. We may assign our rights and obligations without notice.
SECTION 21 – GOVERNING LAW
These Terms and any related agreements shall be governed by and construed under the laws of the jurisdiction where Aurelia & Rose Charleston is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update or modify these Terms at any time. Continued use of our Services constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to info@aureliaandrosecharleston.com.
Our contact details are listed below:
info@aureliaandrosecharleston.com